FARREL POMINI offers exciting employment opportunities in a dynamic, fast-paced and team-oriented work environment.
FARREL POMINI is a global leader in the design, engineering and manufacture of compounding systems for a variety of polymers. Applications range from traditional white and black masterbatches and PVC compounding to the growing landscape of bio-friendly materials such as PLA, PHA and natural fiber compounds. Our unique continuous mixing technology offers superior energy and maintenance efficiencies, productivity and accelerated return on investment for our customers. We have sold over 1,800 machines worldwide and are experiencing significant growth.
FARREL POMINI is committed to creating an exceptional work environment for all our employees. This includes a strong work-life balance and opportunities for advancement. We offer a competitive benefits package for our employees that includes:
- Attractive compensation
- Health, dental & vision plan
- Healthcare FSA & dependent care FSA
- Short-term and long-term disability
- 401(K) plan with company match
- Life insurance
- Generous PTO plan
- Wellness program
- Employee assistance program
- Hybrid work environment for many positions
FARREL POMINI is an Equal Opportunity Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, pregnancy, disability, nationality, sex, religion, or veteran status.
Our current openings include:
Customer Service Representative
Farrel Corporation has a great opportunity for a Customer Service Representative in our Parts/Sales Department. The CSD Rep will be responsible for processing orders for machine parts or service received by customers and coordinating cost estimates to be used in the generation of sales quotes.
Primary Areas of Responsibility:
- Prepares cost estimates for equipment and services for approval by management.
- Reviews orders for price, part number specifications and commercial issues.
- Informs customer of prices, shipping date, anticipated delays, and any additional relevant information.
- Use of SAP system for orders, quotes, and checking lead time.
- Checks with inventory control regarding stock availability where appropriate.
- Manages and follows up on orders to ensure delivery by specified dates. Updates customer as necessary.
- Computes price, discount, commission, and shipping charges, as required in quoting or entering an order.
- Receives and processes customer complaints as necessary.
- Communicates with production, sales, shipping, warehouse, or traffic to expedite or trace missing or delayed shipments.
- Compiles statistics and prepares various reports for management as necessary.
Ideal Experience:
- 3-5 years’ experience in Customer Service. 4-yr degree from a university, or an equivalent combination of education and experience.
- Experience with SAP.
- Basic understanding of mechanical and electrical drawings. Some experience in a manufacturing or technical environment
Personal Attributes:
- Business-like phone skills with a desire to maximize customer satisfaction and repeat business.
- An ability to relate well with others and be a significant contributor to a team environment.
Farrel Corporation is an Equal Opportunity Employer.
Apply Now
FARREL POMINI, your solutions provider.
LET OUR EFFICIENCY DRIVE YOUR SUCCESS.
Contact Us
Address:
Farrel Corporation
One Farrel Boulevard
Ansonia, Connecticut 06401-1256
USA